This privacy statement discloses the privacy practices for the intouch Insurance Services, Inc. web site. This statement is to notify you of what identifiable information of yours or third party identification is collected from you through the web site, the organization collecting the information How the information is used With whom the information may be shared, what choices are available to you regarding collection, use and distribution of the information, the kind of security procedures that are in place to protect the loss, and misuse or alteration of information under intouch Insurance Services control.

How you can correct any inaccuracies in the information?

If you feel that intouch Insurance Services is not abiding by its posted privacy policy, you should first contact us by mail. Our address is 16461 Sherman Way Suite 350 Lake Balboa, CA 91406.

Information Collection and Use

intouch Insurance Services collects information from our users at several different points on our website. Your email address will be used so that details of your quote and insurance policy can be sent to you. Your telephone number will be used in case you need to be contacted about your insurance. intouch Insurance Services is the sole owner of that information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.


We request information from the user on our quoting form. Here a user must provide contact information (like name and billing address) and insurance information. This information is used for billing purposes and to fill insureds requests. If we have trouble processing a quote, this contact information is used to get in touch with the user or the insured.


A cookie is a piece of data stored on your hard drive containing information about you. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. By setting a cookie on our site, you do not have to log in with a password on more than one page. If you set up your browser to reject cookies, you will not be able to use our site. None of our business partners use cookies on our site.

Log Files

We use IP addresses to analyze trends, administer the site, and track users movements for aggregate reporting. IP addresses are not linked to personal information.


We may share aggregated usage information with our partners and advertisers. This is not linked to any information that can identify any individual person. We may partner with other parties to provide specific services. Only if you specifically sign up for these services, we will share names, or other contact information necessary for the third party to provide these services. These parties are not allowed to use that information except for the purpose of providing these services.

Log Files

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Correction/Updating Personal Information

If your information changes (such as your address), or if you no longer desire our service, we will provide a way to correct, update or remove your data provided to us. This can usually be done at the account information page or agency options page or by contacting us. Users of our site are always notified when their information is being collected by any outside parties. We do this so you can make an informed choice as to whether you should proceed with services that require an outside party, or not. If you no longer wish to receive promotional materials from our partners, you may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email used.

Notification of Changes

We do not plan to change our privacy policy. However, should we decide to change our privacy policy, we will post those changes on our sign-in page so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use information in a manner different from that stated at the time it was collected, we will notify you by way of an email and a notice on the web site. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Changes to these Terms & Conditions

intouch Insurance Services may update this Privacy. We will notify you about significant changes by placing a prominent notice on our site.